Skip to Content

FISMA Compliant Hosting

Our Database Management service includes the full certification process- from data classification to infrastructure compliance. We provide a FISMA compliant turnkey system based on our customers’ specific requirements, along with performing all setup, management, and maintenance activities for our customers’ databases.

Our Database Administrators (DBAs) will assist in design optimization and performance tuning. Additionally, our services will include proactive monitoring, reporting, troubleshooting and support.

Our Database Architects can design and build a solution based on your specific needs and on a variety of infrastructure, including dedicated physical hardware or a Hosted Private Cloud. We can also provide you with a secure application program interface (API) utilizing secure RESTful, all based on your business rules. This will greatly speed up your mobile or responsive web development. The management of our hosted databases consist of the following services:

  • Storage architecture
  • Database administration and maintenance
  • Database security management
  • Database replication
  • Performance tuning
  • Database modification services
  • Monitoring and event notification
  • Index maintenance
  • Software installation, patch application, and upgrades
  • Capacity planning
  • High Availability solutions
  • Security Auditing
  • Disaster recovery service
  • Connection management
  • Slow query detection and analysis
  • Statistics gathering

Storage Architecture

In order for databases to properly function, it is critical to plan and deploy databases on a proper storage architecture. Our biggest concern is always the security of the information— our storage architecture separates the database operating system from the data layer; this separation increases security by isolation, and as an added benefit, performance, allowing our technicians to find I/O bottleneck areas that can be tuned for the required workloads. These tasks are performed on SAN and local storage.

Software Installation & Configuration

Proper installation and configuration of essential software is critical for database functionality, security and performance. After installation, our DBA tests and scans the database. Also, as part of our installation, our team ensures that all security controls based on NIST SP 800-53 are set properly.

Administration & Maintenance

Every DB installation includes a QA database specifically designed as a staging database for all administration and maintenance. This includes new security patches and performance tuning. A report is generated for the owner of the database and upon acceptance, the changes are migrated to production.

Capacity Planning

Our analysts have the experience to suggest a practical storage size for the application’s needs, based on our customers’ requirements. As opposed to a database rebuild, our databases are designed to have the ability to scale up with new demands. To ensure that your system is always functioning at peak performance, we continuously monitor our systems. If required, we have the tools to reclaim space, while keeping the database up and running. We use database metrics to analyze future growth in databases. This extends to using 'what if' analysis, so that we can tell what happens if the order rate rises by a predefined threshold.

Security Management

As explained above, we always install in hardened FISMA compliant servers, however, our databases undergo another set of scans to ensure that all security controls for the appropriate data classification are set. The integrity of the information is protected by our FIPS compliant encryption services.

High Availability

Our systems engineers have the proven experience to configure the right level of availability to suit your systems requirements.

Auditing

We provide full FISMA compliance auditing to assist client compliance objectives. Also, our systems are continuously monitored.

Backups & Export

Our VMware system replication services maintains a Hot replica of the system in near real time on a separate data center. This not only provides a powerful disaster recovery option but also an extremely current data backup. We also provide backups on a daily and weekly basis.

Restoration & Recovery

Our VMware system replication services maintains a Hot replica of the system in near real time on a separate data center.

Oracle Server Support

Your mission-critical Oracle databases are our mission-critical Oracle databases and we take this responsibility extremely seriously. As part of our custom installations, we perform planning for scaling, database performance tuning and we also perform a full test, which includes a disaster recovery test. Our technicians will not merely keep your database up and running, they will keep it up and running at peak performance and because merely keeping your database servers up and running is just the beginning of what we do, we also perform the following:

  • Initial environment FISMA certification
  • Database installation and test
  • Configuration and performance tuning
  • Database environment monitoring
  • Database statistics collection
  • Troubleshooting
  • Optional live database hot backup
  • Disaster Recovery
  • DBA consultation for performance optimization

We understand that compliance of patient level information requires FIPS 142 compliant encryption while the data is at rest, and for our Oracle customers we offer full AES-256 encryption of HIPAA data while the data is at rest or in-route.


MySQL Server Support

Our secure FISMA compliant MySQL expertise is unrivaled— our customers entrust us with their MySQL database because they know we will keep them compliant. They rely on our knowledge, experience, resources and support for optimizing the performance and security of their databases. Rest easy knowing your entire hosting environment, your hardware, network, OS and databases are compliant, monitored and supported 24/7/365. MySQL support for Federal customers includes:

  • Initial environment FISMA certification
  • Database installation and test
  • Configuration and performance tuning
  • Database environment monitoring
  • Database statistics collection
  • Troubleshooting
  • Optional live database hot backup
  • Disaster Recovery
  • DBA consultation for performance optimization

Microsoft® SQL Server® Support

Your mission-critical SQL Server® databases are our mission-critical SQL Server® databases and we take this responsibility extremely seriously. As part of our custom installation, we perform planning for scaling, database performance tuning, and we also perform a full test, which includes a disaster recovery test. Our technicians will not merely keep your database up and running, they will keep it up and running at peak performance— and because merely keeping your database servers up and running is just the beginning of what we do, we also perform the following:

  • Initial environment FISMA certification
  • Database installation and test
  • Configuration and performance tuning
  • Database environment monitoring
  • Database statistics collection
  • Troubleshooting
  • Optional live database hot backup
  • Disaster Recovery
  • DBA consultation for performance optimization